Help Center
Answers to the most common questions about King Studs Lumber Outlet. If you don’t find what you need, reach out and we’ll help.
Frequently Asked Questions
How do I become a vendor?+
Go to the Become a Vendor page and submit your application. We’ll review and respond within 1–2 business days.
How are payments handled?+
Payments are processed securely via Stripe. Vendors receive payouts through Stripe Connect to their linked bank accounts.
How do returns and refunds work?+
Returns are handled by the vendor you purchased from. Start by contacting the vendor from your Orders page; if you need help, contact our support and include your order number.
Do you offer delivery?+
Delivery options vary by vendor and your location. You can see live delivery options and fees during checkout.
Still need help?
Our team can help with orders, vendor onboarding, or account questions.
Contact Support